Bilingual Early Stage Collector - Future Opportunities

You will be responsible for minimizing monthly delinquencies which includes regular delinquent account follow-up and taking the lead on managing and resolving issues that are causing delinquency. This may include making payment arrangements with customers and working with internal teams to resolve administrative issues that have caused delinquency. You may also deal with outsource partners including Bailiffs and other parties such as Insolvency Trustees. You are responsible for meeting team targets for delinquency and loan losses as set annually.