About this job
Position Summary
Reporting to the VP Quality and Safety, the Training and Compliance Coordinator works with content owners and subject matter experts throughout the organization to develop, administer and continuously improve the Learning Management System (LMS) and Training Programs. They maintain training content such as curriculums, courseware, user profiles and user records. They support document owners, training personnel, and subject matter experts by performing Compliance Reviews of company manuals, training materials, and controlled documents within the company's document management system. The position also supports quality assurance, audit activities, and continual improvement initiatives related to training, documentation, and compliance management.
Personal Characteristics
Highly flexible, with the ability to respond quickly in a dynamic environment
Professional and respectful, with a positive work attitude
Timely with a high level of commitment to on-time performance is essential
Motivated with the ability to work independently and as part of a team
Effective verbal and written communication skills
High level of respect, understanding, and regard for First Nations communities
Able to deal with confidential information and documentation with discretion, sensitivity and tact
Proven time management skills with strong attention to detail
Key Responsibilities and Accountabilities
Maintain training and qualification records for applicable company departments
Administer the company's Learning Management System (LMS), including user management, course assignments, qualifications, records, and reporting
Support the development, maintenance, issuance, and tracking of employee training programs and courseware
Coordinate and facilitate training activities and LMS support for employees as required
Ensure training records, qualifications, and courseware are maintained in accordance with regulatory and company requirements
Coordinate compliance reviews of company manuals, controlled documents, and training content with content owners and subject matter experts
Maintain document control records and support document management processes
Monitor training compliance and qualification status, identifying and escalating deficiencies as appropriate
Support internal audits, inspections, and compliance monitoring activities related to training and document management systems
Prepare training and compliance reports, metrics, and records for management review and regulatory requests
Recommend and support continuous improvement initiatives to enhance training effectiveness, compliance, and administrative processes
Minimum Education, Experience, and Certifications
High school diploma or General Education Degree (GED) equivalent
Proficient, hands-on experience with productivity applications, including Microsoft Word, Outlook, Excel and PowerPoint
Experience in handling confidential or sensitive information
Able to maintain filing systems and basic databases
Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations
Experience with Learning Management System (LMS) software considered an asset
Experience developing and maintaining training courses, courseware, and learning materials considered an asset
Indigenous and Cultural Awareness Training considered an asset
Working Conditions
Physically able to perform all listed job duties
Travel by aircraft and other means as required by role
Work performed primarily in an office environment
Manual dexterity required to use a desktop computer and telephone
Walking up and down stairs
Methods and procedures described or implied in the job profile may be altered to accommodate employees.