As an administrative secretary in the Student Pathways and Institutional Support department, you welcome, inform and direct clients, draft documents and routine correspondence, follow up on purchase orders and deadlines, and are responsible for the department’s document management. A taste for working with students, a genuine concern for their success and college life, and team spirit are essential to this role. RESPONSIBILITIES Welcome, inform and direct clients by telephone, internal messaging and within the institution; Compose documents, and design and write memos as well as routine correspondence; Process and follow up on purchase orders; Keep deadlines up to date and verify compliance with procedures; Prepare minutes of the meetings you attend and carry out the necessary follow-ups; Keep up to date the data that influence the department’s budgets and produce reports on request in accordance with established procedures; Participate in the development of the college’s filing system and be responsible for the department’s document management; Keep the calendars of the people you work with up to date and organize activities related to their internal or external meetings. REQUIREMENTS Hold a Diploma of Vocational Studies (DVS/DEP) in a field related to the position, or a certificate of studies whose equivalency is recognized by the competent authority; Minimum of four (4) years of experience relevant to the position; Excellent front-line customer service skills; Advanced knowledge of the software used (Word, Excel and Outlook); Knowledge of administrative procedures in education (an important asset); Knowledge of CLARA software (desirable); Dynamism, energy and excellent team player; Proficiency in French language (spoken and written); Professional proficiency in English language (spoken and written). BENEFITS Permanent, full-time position; Three weeks of vacation after one year of continuous service; Group insurance; Retirement savings plan (RREGOP); Health and wellness program; These are determined and applicable in accordance with the provisions of the collective agreement in force.   LCI Education is an equal opportunity employer and members of the following target groups are encouraged to apply: women, person with disabilities, native people, visible minorities and ethnic minorities. If you are an applicant/person with a disability, you can receive assistance with the screening and selection process upon request.