Operations - Mobile Supervisor Abbotsford (Guardteck)
About this job
Job Title: Mobile Supervisor
Job Description
Position:
Mobile Supervisor
Department:
Mobile Division
Report to
Operations Manager
Manage:
Nil
Portfolio Focus:
Overseeing mobile patrol operations,
Ensuring the safety and security of our clients’ properties
Lead and support a team of mobile security officers,
Maintaining high standards of performance and client satisfaction.
Key Responsibilities:
Operations (40%):
Conduct regular patrols to ensure client properties’ safety and security
Respond promptly to incidents, alarms, and emergencies, coordinating with local law enforcement and emergency services
Assist dispatch in covering shifts and responding to alarms when needed
Maintain accurate daily activity, incident, patrol, and audit reports
Ensure adherence to company policies and regulatory requirements
Assist in creating and implementing security protocols
Team Management and Building (30%):
Lead and guide a team of mobile security officers, providing training, feedback, and support
Foster teamwork and morale among staff
Address client concerns and meet their security needs
Participate in industry training and development
Conduct guard performance reviews and implement corrective actions
Fleet Maintenance (15%):
Conduct vehicle and equipment inspections and audits
Maintain the Lighthouse application and reviews
Schedule mobile team shifts
Quality Assurance (15%):
Identify and address potential risks, ensuring compliance with security protocols
Identify and mitigate security risks during site inspections
Knowledge, Skills, Experience and Education:
Qualifications:
Minimum of 2 years of experience in security, law enforcement, or a related field, with at least 1 year in a supervisory role.
Valid security license and driver’s license with a clean driving record.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Ability to handle stressful situations calmly and effectively.
Proficient in report writing and basic computer applications.
High level of integrity and professionalism.
Flexibility to work various shifts, including nights, weekends, and holidays.
Physical Requirements:
Ability to stand, walk, and drive for extended periods.
Capability to respond to emergencies quickly and efficiently.