About this job
At Rohit we believe that the customer journey does not end at possession. As a New Home Warranty Coordinator, you’ll play a key role in ensuring homeowners feel supported, and warranty concerns are addressed in an efficient manner. This role combines customer care, problem-solving and team collaboration. You’ll support the day-to-day operations of the warranty team, help resolve homeowner concerns, identify recurring issues and trends. You’ll work with internal team members and trade partners to ensure homeowner concerns are mitigated with efficiency.