Success in this position requires excellent communication, analytical and judgement skills, organizational, and time management skills with strong attention to detail and ability to work both independently and as part of a team. A strong aptitude to provide exceptional customer service is essential. The work is performed in a standard office environment, and involves a combination of phone work, independent computer work, reception duties and performing office services tasks.  While some assigned duties are sedentary, others involve standing; walking; bending and twisting; pushing and pulling of service carts; and occasional floor-to-waist lifting up to 50lbs.