The Bilingual Mechanical Administrator position reporting to the Office Manager is located in Sherwood Park, AB. This in-office position handles day-to-day interactions regarding the registration and administration of policies/contracts, while providing professional customer service to dealerships and customers. This role is fast paced and requires a keen eye for detail. Responsibilities include responding to coverage and eligibility inquiries, processing remittances and transfers of coverage, balancing deposits, resolving registration discrepancies, maintaining accurate records, and supporting strong working relationships with internal teams, dealerships, and customers.