Employment type: full time Job Description McCarthy Tétrault is a leading Canadian law firm offering a full suite of legal and business solutions to clients in Canada and around the world. With offices in Toronto, Montréal, Québec City, Calgary and Vancouver, we provide challenging and rewarding career opportunities across the country. Recognized as one of Canada’s Top 100 Employers for eleven consecutive years and one of Canada’s Best Diversity Employers for fourteen consecutive years, our culture is guided by The McCarthy Way —our shared approach to working with clients and with each other. The McCarthy Way is built on four core elements: Excellence , through attracting and developing top talent committed to delivering on our Client Commitment; Collaboration , through seamless, integrated teamwork; Inclusion , through eliminating barriers to belonging and success; and Innovation , through delivering maximum value by embracing leading-edge technologies and approaches. Together, these principles shape how we work, lead, and grow—every day. This position also requires the candidate to be able to interact fluently with colleagues in our offices across Canada, where English is the predominant language. As we estimate that 50% of the work required by this position must be carried out in English, the language requirements for this position are a high level of reading and writing comprehension and a fluent level of oral communication in English and French. We are recruiting for a Senior Applications Analyst to join our team in our Toronto, Vancouver, Calgary or Montreal offices. The successful candidate must have a minimum of 7 years experience in progressive IT Experience. McCarthy Tétrault employees benefit from a hybrid work environment. As a Senior Applications Analyst, duties and responsibilites include: Application Portfolio: Lead the analysis, design, testing, and implementation of updates, enhancements, and new capabilities across the application portfolio, ensuring alignment with user requirements and business objectives. This includes overseeing the full application lifecycle from planning and development through deployment, support, and continuous improvement, while identifying opportunities to leverage automation and emerging technologies to enhance efficiency and business value. Project Delivery: Participate and act as application lead for projects related to upgrades, integrations, and new deployments. Work with vendors and internal teams to plan and execute system changes with minimal disruption, supporting the delivery of modern cloud, automation, and productivity solutions as part of broader digital initiatives. Stakeholder Collaboration: Work closely with IT groups and business stakeholders. Gather and document business requirements, translate them into technical specifications, and coordinate with cross-functional teams (e.g. developers, vendors, end-users) to implement application changes or new systems. Clearly communicate application capabilities and limitations to stakeholders to set appropriate expectations. Operational Support: Monitor application performance and availability on a daily basis, troubleshoot issues promptly, and implement solutions to maximize system reliability and user satisfaction. Ensure that any incidents or problems are resolved and properly documented, with steps taken to prevent recurrence. Act with discretion to address major incidents during critical periods, including outside regular hours when necessary, to maintain application stability and support business continuity. Documentation & Knowledge: Develop and maintain documentation for application configurations, processes, and procedures. Create knowledge articles and deliver knowledge transfer sessions to support effective use of applications, promote consistent practices, and enable adoption of new capabilities across the organization. Compliance: Adhere to ITIL best practices, security policies, and governance standards across the application portfolio. Ensure systems meet corporate and regulatory requirements for data security, privacy, and responsible use of technology. Mentorship & Leadership: Serve as a senior technical resource on the team by mentoring Application Analysts and IT Service Management team. Support the Manager, Applications in the administration and operation of the application portfolio life cycle. Provide guidance on team processes, enforce quality standards in deliverables, and champion continuous improvement and knowledge sharing — Security Partnership: Act as a key liaison with the Security team to support security governance processes, including security assessments, risk remediation activities, and the integration of security considerations into application design and change activities. Provides subject matter expertise on application architecture, data flows, and integrations to help identify risks, assess impacts, and support informed security decisions. Quality Assurance Partnership: Partner with Quality Assurance teams to support and strengthen testing and quality processes, including contributing to test strategies, validating complex changes, and addressing systemic quality issues. Assist with test device preparation, issue reproduction, defect resolution, and post-change validation. Where applicable, explore the use of AI-assisted testing and automation tools to improve coverage and efficiency. AI Platforms, Tools, Development & Support: The Senior Applications Analyst will support the implementation, configuration, and integration of AI-enabled capabilities within the enterprise application portfolio, working within the architectural patterns and standards defined for the enterprise. This includes building and configuring AI features in business applications and workflows, helping evaluate AI platforms and tools, and contributing to the identification of practical use cases. The role will collaborate with business, application, data, security, and vendor teams to deliver AI solution