Employment type: full time WE’RE HIRING! Help strengthen an organization advancing the rights, dignity, and safety of older adults across Ontario. Elder Abuse Prevention Ontario (EAPO) is seeking an experienced, resourceful, and highly organized professional who brings initiative, sound judgment, and a passion for making a difference. If you thrive on keeping operations running smoothly, enjoy managing multiple priorities, and take pride in being the person others can count on, we would love to hear from you! The Opportunity – Administration & Operations Associate Position: Full-Time, Permanent | 37.5 hours/week Location: Remote/Home Office | Greater Toronto Area preferred Salary Range: $55,000 - 60,000 Annually Reports to: Chief Executive Officer Application Deadline: November 11, 2026, at 5:00 p.m. ET Reference: #EAPO-2026-ADMIN Who We Are EAPO is a provincial registered charity and recognized leader in preventing elder abuse and advancing the human rights of older persons. Since 2002, EAPO has played a pivotal role in implementing Ontario's Strategy to Combat Elder Abuse, the first of its kind in Canada. Through public education, service professional training, community partnerships, and coordinated prevention initiatives, we work to challenge ageism, strengthen community responses, and ensure older adults can live free from abuse, discrimination, and neglect. Our vision is an Ontario where every older adult's rights, dignity, autonomy, and safety are respected and protected. Behind this important work is a dedicated team— and we are looking for someone exceptional to help keep that team and our operations moving forward. In this role, you will be a trusted member of a collaborative, mission-driven team, working closely with the CEO to ensure effective day-to-day operations, sound administrative practices, and successful delivery of organizational priorities. This is a varied, hands-on position offering opportunities to contribute across governance, finance, communications, events, digital systems, and project administration. What You'll Do Executive Leadership & Governance Support Provide responsive administrative support to the CEO, senior leadership, and Board of Directors. Help coordinate meetings, prepare Agendas, record Minutes, maintain governance records, and follow up on timely action items. Manage organizational calendars, schedules, priorities, and critical deadlines. Operations & Organizational Excellence Maintain accurate, confidential financial, legal, and organizational records. Coordinate digital filing systems, databases, office procedures, and information management practices. Support IT systems, vendor relationships, office assets, and administrative improvements. Identify opportunities to streamline processes and strengthen operational efficiency. Financial Administration & Accountability Assist with A/P & A/R, invoicing, expense reconciliations, and financial tracking. Support Budget monitoring and reporting using QuickBooks and Excel. Maintain contract, insurance, and reporting schedules to support organizational accountability and compliance. Communications & Community Engagement Serve as a welcoming and professional first point of contact for public inquiries, community partners, and stakeholders. Monitor and respond to administrative emails, telephone, voicemail, and online inquiries, directing requests appropriately. Coordinate educational materials, printing, promotional inventory, and resource distribution. Events, Training & Digital Support Assist in coordinating virtual and in-person educational events/workshops, Conferences, training sessions, team and EA Network related activities. Support registrations, scheduling, logistics, speaker coordination, materials, and event delivery where appropriate. Assist with Website updates, digital communications, surveys, and organizational platforms. What You'll Bring We are looking for a professional who combines administrative expertise with initiative, adaptability, and exceptional attention to detail. Your experience and qualifications include: Minimum of 7–10 years of progressive administrative/operations experience, preferably in the non-profit, charitable, or community services sector. Post-secondary education in business administration, financial management, human resources, or a related discipline, or an equivalent combination of education and experience. Strong proficiency in Microsoft Office & Various design software Experience with QuickBooks, digital databases, and administrative financial processes. Excellent written and verbal communication, organizational, and timemanagement skills. Ability to work independently in a remote environment while collaborating effectively with colleagues. Demonstrated discretion, professionalism, sound judgment, and commitment to confidentiality. Additional assets include: Familiarity with Zoom, Teams, SurveyMonkey, Canva, Constant Contact, CRM platforms, Google Drive, and website content management to name a few. Knowledge of EA Prevention, interpersonal violence (IPV, GBV), seniors' services, and community-based organizations. Experience supporting Boards of Directors, governance processes, and charitable organizations. Additional language proficiencies beyond English. Familiarity with MAC systems, basic graphic design, and digital communications. A valid Ontario driver's licence and access to a reliable vehicle. The Qualities That Will Make You Shine You are someone who: Takes ownership: You anticipate needs, follow through, and deliver with accuracy. Brings solutions: You approach challenges with creativity, initiative, and a practical mindset. Thrives on variety: You manage competing priorities confidently and adapt when plans change. Values people: You communicate with empathy, professionalism, and respect, particularly when supporting individuals experiencing distress. Believes in teamwork: You contribute positively, share knowledge, and take pride in collective achievements. Cares about the