Application Engineering, Intermediate
About this job
Lakeside Process Controls Ltd. (‘Lakeside’) is recognized as a market leader, providing complete automation solutions to a wide range of industries. Our capabilities in process management and industrial automation enable us to solve our customers’ process automation challenges, keeping their operations running safer. Our solutions range from devices that measure and relay diverse physical and chemical conditions, devices that control flow of materials, networks that transmit event-related information, to process control systems that collect information and trigger necessary actions to ensure continued operations. Lakeside’s success is due to its exceptional people. Our skills and passion for our work is the key to our strong business results. Our commitment to a culture of integrity, teamwork and collaboration is what drives our continued and sustainable growth. We seek individuals who are engaged, capable and committed to continuous improvement. If this sounds like you, apply today and discover your potential with Lakeside! What you will be doing in the role of Application Engineering – Intermediate: Your responsibilities may include, but are not limited to: Working with customers to understand their measurement and instrumentation requirements, including making recommendations on the most suitable flow, pressure, level, temperature, and analytical measurement technologies and products.Providing written quotations and proposals to customers based on equipment or services selectedPerforming necessary performance calculations and analysis, troubleshooting processes or product-related issuesEnsuring proper execution of an order from quotation to final shipmentRegular follow-up with customers to maximize conversion rateRegular use of Customer Relationship Management (CRM) software to track sales activitiesBuild strong relationships with customers to understand their needs and provide tailored solutions.Identify upselling and cross-selling opportunities during technical discussions.Act as a technical liaison to customers via face-to-face meetings, phone calls, and email correspondence.Collaborate with the sales team to develop and execute strategies that drive bookings growth.Other Duties Promoting specific product linesGathering and maintaining competitive intelligence in specific marketsProduct training in specific typesProviding customer education (schools and seminars)Knowledge and skills required for the role: University Undergraduate Degree in Mechanical or Chemical Engineering or Technologist Diploma in an Engineering disciplineMinimum 4+ years experience in an Application Engineering/Inside Sales or similar roleStrategic thinkingEffective communication skillsNegotiation and networking skillsAnalytical skillsCustomer-oriented Results-orientedWhat we give YOU! Flexible working schedules, including hybrid remote work programsA competitive compensation package, with RRSP-matchingComprehensive benefits coverage (medical, dental, vision, EAP & on-demand virtual health care)A culture that promotes healthy work-life balance with above-market paid time offA structured training and development program and opportunities for continuous learningAccess to Lakeside’s Mentorship Program—empowering growth and inspiring connection through shared knowledge and supportOpportunity to participate in an award-winning wellness program! Commitment to DiversityLakeside Process Controls Ltd. is committed to employment equity and welcomes diversity. We believe strongly in celebrating the different perspectives and experiences that come along with having a diverse network of employees, and encourage applications from all qualified individuals, including: persons with disabilities, Indigenous persons, women, and members of visible minorities.If you require accommodations to complete an application, please contact Human Resources at human.resources@lakesidecontrols.com and we will work with you to meet your accommodation needs.How We Review ApplicationsAI tools may be used to assist in the screening of applicants for this position. Final hiring decisions are made by our recruitment team.Existing VacancyThis posting is for an existing vacancy that our team is actively recruiting for.