Employment type: other Salary The salary range for this position is CAD $29.76/Hr. - CAD $31.64/Hr. Job Accuracy Posting Flag The hours of work, including start and stop times, days off, work area and work site may be subject to change consistent with operations requirements and applicable provisions of the Collective Agreement and statutes. **Testing may be required. ***A criminal record check may be required Summary Lived experience belongs at the heart of substance use care. Come be part of a team where your lived experience can help someone else feel less alone in theirs. Providence Health Care's Urban Health & Substance Use Program is accepting applications for Peer Support Workers for multiple positions across the organization. Drawing on your lived/living experience, you’ll help patients and families navigate substance use care, access meaningful supports, and feel heard and respected throughout their healthcare journey. You’ll work alongside a supportive interdisciplinary team committed to harm reduction, trauma-informed and culturally safe care, while contributing an essential peer perspective to both individual patient care and the ongoing development of services. Areas of opportunity include: Addiction Medicine Consult Team (AMCT) is a interdisciplinary, referral-based consultation service. The AMCT provides compassionate, evidence-based addiction care to hospitalized patients through trauma-informed, harm reduction–oriented consultation and support. The team works collaboratively across PHC's care settings to address substance use with dignity, cultural safety, and person-centered care. Road to Recovery (R2R)'s Transitional Care Unit (TCU). R2R strives to better address treatment of substance use issues by providing the right support to each client at the right time. People who use substances deserve the same access to evidence-based care as anyone else, free from stigma. As with all of our services at PHC, R2R delivers care in a way that strives to be person-centred, trauma-informed and culturally safe. Launched in 2023, R2R supports clients at every phase of their wellness and recovery journey by coordinating seamless care, even if there are setbacks or relapses along the way. The R2R continuum of services in operation today includes 25 detox beds located at St. Paul's Hospital, 20 transitional care beds for clients awaiting space in a treatment program or long-term housing, and the Aftercare Team, which launched in Fall 2024, providing outreach aftercare in the community, with a a 50 bed off-site treatment center currently in development. What you will be doing: Reporting to the Peer Support Coordinator, the Peer Support Worker is a person who self-identifies as a Peer, meaning a person with lived/living experience relevant to the client group served, such as structural inequity, interpersonal trauma, racism, trauma, substance use, poverty, sex work, and/or physical or mental health challenges. This role works as an embedded team member in the Urban Health and Substance Use Program and works alongside other Peers and Indigenous Wellness Liaisons to provide individual Peer support from lived experience to patients and families accessing services at Providence Health Care. This position acts as a resource for both patients and healthcare providers by providing emotional support and patient advocacy, and promoting health provider relationships that are trauma informed, free of anti-Indigenous racism, and person centered. They will participate in meaningful engagement as Peers for ongoing work in strategic planning, harm reduction, and redevelopment, and support research centres within Providence Health Care Research Institute. Provide Peer-Based Emotional Support and Advocacy: Draw on lived experience to offer compassionate support and advocacy to patients and families navigating substance use, trauma, and systemic barriers across care settings. Facilitate Access to Services and Cultural Supports: Help patients connect with Indigenous Wellness Liaisons, harm reduction services, the St. Paul’s Overdose Prevention Site, cultural spaces like the All Nations Sacred Space, and other community-based supports. Promote Trauma-Informed, Culturally Safe Care: Collaborate with health care teams to support patient referrals and advocate for care grounded in harm reduction, cultural humility, and person- and family-centered principles. Contribute to Peer and Organizational Initiatives: Participate in meetings and working groups related to strategic planning, harm reduction, and system redevelopment, while tracking referral data and sharing updates on the Peer Support Program. What You Bring Education, Training and Experience A level of education, training, and experience equivalent to a recognized Certificate in Social Services or as an Addiction Service Worker plus one (1) year recent, related experience. Lived or living experience relevant to the client group served, such as structural inequity, interpersonal trauma, racism, trauma, substance use, poverty, sex work, and/or physical or mental health challenges. Completion of a recognized Peer Support Training program. Skills and Abilities Knowledge of principles of peer support practice and ability to apply principles of recovery in mental illness/substance. Knowledge of harm reduction principles and practices. Knowledge of the principles of cultural safety and humility. Ability to communicate effectively both verbally and in writing. Ability to deal with others effectively. Ability to organize work. Ability to operate related equipment. Ability to be solutions-focused, crisis intervention skills, deescalate and resolve conflict. Ability to use effective interpersonal skills to establish/maintain effective working relationships and boundaries with coworkers. To work independently, as well as collaboratively, in a team environment. Ability to practice and respond with humility. Ability to problem-solve from a trauma informed, person centered approach. Ability t