Ready to start fresh?  The Front-End Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of employee and customer engagement. They are fiscally responsible for the operation of the department and will manage budgets, labour costs, inventory control, product presentation and merchandising while adhering to all protocols, procedures, policies and other programs and initiatives.  Here’s where you’ll have an impact:  People Leadership  Create a coaching and development culture for all store employees that embraces a passion for food  Demonstrate outstanding leadership while serving as a role model  Manage direct reports including selection, orientation, training and development, performance management, succession planning and compensation  Manage store operations and communicate requirements/changes to department employees as required  Customer Offering  Create a shopping experience that engages customers in a way that enhances loyalty, sales, and profit  Provide superior customer service to meet customer needs  Demonstrate exceptional product knowledge, including awareness of product changes, promotions, and seasonal trends  Order, receive, organize, rotate, merchandise and present products and stock in accordance with company standards  Policy/Regulatory Adherence  Ensure all applicable company policies and procedures are communicated and adhered to by employees  Ensure that Occupational Health & Safety, Food Safety, and other regulatory requirements and procedures are implemented and maintained  Maintain a thorough understanding of all relevant company programs and attend training as required    Financial  Balance cash office according to company policies and procedures  Manage the department budget and ensure the department achieves all financial targets and maximizes sales and margins, including appropriate sales forecasting, variance analysis and correction, and labour cost control     Personal/ Professional Development  Thorough understanding of all relevant company programs; attend training as required  Keeps abreast of local competitor activity, industry trends and makes recommendations on internal pricing, promotions, and product policies    Employee Engagement  Act as the employer of choice by actively supporting an environment of employee engagement  Initiate, support, participate and lead community and charitable events and activities.     Other Duties  Coordinate maintenance of department equipment and repairs  Provide feedback for continuous improvement  Maintain a clean and safe working environment as per Company requirements  Other duties as required  What you bring to the table:   Minimum 18 months of retail store experience, front-end department experience preferred  High School Diploma  Full knowledge of total store and department operations  Experience reading and analyzing financial reports, and experience in developing and adhering to budgets  Proficiency in Microsoft Office Suite  Above average communication skills (oral and written)  Ability to work independently in a fast-paced environment