Admin - Retail - Coordinator Retail Administration Tuscany Village

Ready to start fresh?  The Retail Administration Coordinator is responsible for providing assistance / clerical support to the Store and Department Managers in a professional, accurate and timely fashion. The Coordinator delivers the highest level of customer service and satisfaction while maintaining confidentiality and integrity. The Coordinator demonstrates adherence to all Food Safety Protocols, Standard Operating Procedures, corporate policies, Health & Safety, and other relevant programs and initiatives. The Coordinator demonstrates excellent teamwork, interpersonal skills and commitment to the success of the Thrifty Foods team. Actively contributes to a positive and productive working environment.  Here’s where you’ll have an impact:  Update SMART Board weekly with pertinent information  Maintain reports and filing by accurately inputting sales and wage cost data to assist managers in calculating gross margins  Attend meetings, transcribe minutes, prepare memos, letters and spreadsheets, as required  Coordinate Performance Management process to ensure timely completion and follow-up as required  Assist with hiring process and employee on-boarding (training/orientation)  Liaison with Human Resources; ensuring paperwork is sent to the appropriate individual  Maintain and participate in the WIC Scheduling rotation  Prepare Incident reporting for customer and product complaints  Coordinate Food Safety Thermometer Calibration log, review weekly SOP’s and ensure staff are updated on Food Safe Refreshers  Maintain training and floor log reports to ensure staff are up to date  Chairperson or member of Joint Health and Safety Committee  Assist Store Managers with completing Medgate entries, customer incidents, WCB forms/Return to Work entries and filing  Perform and record weekly water valve inspections  Coordinator of donation requests  Manage Gifts Online program  Act as the Food Safety Champion for the store  Perform the weekly Food Safety Audits  Run Promo Mix reports weekly and at Period end  Review reports and provide support to the Management Team  Assist in the 2 Engagement Goals  Participate in all survey rollouts, and survey result feedback sessions  Manage and maintain filing of employee records, reports and logs to support operations & audit processes  Sort and distribute mail and other communications to addressees  Orient new Managers to office procedures  Assures & monitors office supplies and equipment functionality  Communicate directly with managers to determine ongoing individual needs and provide assistance and clerical support  Adhere to all Food Safety Protocols, Standard Operating Procedures, Health and Safety, corporate policies, and other programs and initiatives (for a clerk)  Other duties as required  What you bring to the table:   Retail experience, particularly in multiple departments  Minimum of 18 months of experience in Administration or equivalent  Minimum of 12 months supervisory experience  Must have an understanding of the following systems: ZSIR, RAW, FIM, Kronos, and CCTV  Must have knowledge in Medgate, Periscope, ISP and Gifts online  Must have a thorough knowledge of Engagement  Have a thorough understanding of OES and SES – SMART Board and conditions scorecard  Excellent organizational skills with the ability to determine priorities, multi task and meet deadlines  Demonstrates professionalism, integrity, effective judgment and decision making skills  Thorough knowledge of Thrifty Foods policies and procedures  Excellent customer service and communication skills; working with both individuals and groups  Excellent problem solving skills