QUALIFICATIONS:Education: Grade 12 minimum   Background: Minimum of three years’ related experience, preferably in the health care industry Secretarial skills and experience with office procedures required; Knowledge of business equipment and computer applications, such as MS Office, data entry, etc. Bilingualism in French and English an asset   Personal Requirements: Work as part of a team Capable of adapting to different situations and change Patience, tolerance and politeness when responding to residents, visitors, suppliers, etc. FUNCTIONS: Provide full secretarial support for the General Manager and other department managers; Provide initial warm welcoming reception and telephone contact with visitors. Provide direction to visitors and callers and/or notify appropriate people as required;  Maintain daily records such as Resident Evacuation list, assignment of parking spaces, resident checklist, resident telephone list, employee contact list, guest suite reservations, etc.; Book hairdressing appointments, esthetician appointments, take maintenance requests, dining room reservations, etc.; Observe coming and goings of residents from facility; Handle payments from residents or family members; Sort incoming mail for distribution to residents and all departments; Present a positive image of the residence to the public