Front End - Clerk Sales/Service - Tier II SW

Sobeys · Brandon, MB

About this job

Ready to Make an Impact?&nbsp;

Responsible to support the&nbsp;front end&nbsp;manager in the overall operation of the&nbsp;front end&nbsp;department including providing management and leadership to Front End&nbsp;staff .&nbsp;Ensure operational excellence in retail merchandising, inventory management, and customer relations. Work closely with the&nbsp;Front End&nbsp;Manager to coach and develop the team to provide superior customer service and shopping experiences through execution of strategy, customized for the local market while achieving budgeted financial results. Actively contributes to an environment of employee and customer engagement.&nbsp;

Here&rsquo;s&nbsp;where&nbsp;you&rsquo;ll&nbsp;be focusing:&nbsp;

Create a coaching and development culture for all department employees, which embraces a passion for food&nbsp;

Manage department personnel which includes scheduling, recruitment, performance&nbsp;management&nbsp;and training&nbsp;

Responsible for ensuring the communication of operational requirements/changes to front-end department employees&nbsp;

Create a shopping experience that engages customers in a way that enhances loyalty,&nbsp;sales&nbsp;and profit&nbsp;

Provide customer service to meet customer needs&nbsp;&nbsp;

Merchandises front end racks and fixtures along with ordering of product&nbsp;

Order and&nbsp;maintain&nbsp;inventory&nbsp;

Process and resolve customer concerns and requests&nbsp;

Execute winning conditions&nbsp;

Execute SMART Initiatives&nbsp;

Ensure all applicable company policies and procedures are communicated and adhered&nbsp;

Responsible for ensuring that OH&amp;S, Food Safety, and other regulatory requirements and procedures, are implemented and maintained&nbsp;

Perform department administrative duties as&nbsp;required&nbsp;

Responsible for ensuring efficient operation of the department to achieve all financial targets and deliver on budgeted KPIs&nbsp;

Balance cash office according to company policies and procedures&nbsp;

Perform negative tracking procedures through&nbsp;Navistor&nbsp;

Identify&nbsp;and correct cash discrepancies&nbsp;

Perform payroll functions&nbsp;

Thoroughly understand all relevant company programs, attend training as&nbsp;required&nbsp;

Maintain knowledge of current industry trends&nbsp;

Be known as the employer of choice by actively supporting an environment of employee engagement&nbsp;

Coordinate maintenance of department equipment and repairs&nbsp;

Provide feedback for continuous improvement&nbsp;

As requested by company&nbsp;

What you have to offer:&nbsp;

Ability to work independently in a&nbsp;fast paced&nbsp;environment&nbsp;

Above average communication skills (oral and written)&nbsp;

Full knowledge of department operations and skills&nbsp;

Proficient use of Microsoft Office Suite&nbsp;

Full knowledge of total store operations and skills&nbsp;

High school diploma&nbsp;

Minimum of&nbsp;18 months&nbsp;of experience working in the front-end department&nbsp;