Front End - Clerk Sales/Service - Tier II SW

Ready to Make an Impact?  Responsible to support the front end manager in the overall operation of the front end department including providing management and leadership to Front End staff . Ensure operational excellence in retail merchandising, inventory management, and customer relations. Work closely with the Front End Manager to coach and develop the team to provide superior customer service and shopping experiences through execution of strategy, customized for the local market while achieving budgeted financial results. Actively contributes to an environment of employee and customer engagement.  Here’s where you’ll be focusing:  Create a coaching and development culture for all department employees, which embraces a passion for food  Manage department personnel which includes scheduling, recruitment, performance management and training  Responsible for ensuring the communication of operational requirements/changes to front-end department employees  Create a shopping experience that engages customers in a way that enhances loyalty, sales and profit  Provide customer service to meet customer needs   Merchandises front end racks and fixtures along with ordering of product  Order and maintain inventory  Process and resolve customer concerns and requests  Execute winning conditions  Execute SMART Initiatives  Ensure all applicable company policies and procedures are communicated and adhered  Responsible for ensuring that OH&S, Food Safety, and other regulatory requirements and procedures, are implemented and maintained  Perform department administrative duties as required  Responsible for ensuring efficient operation of the department to achieve all financial targets and deliver on budgeted KPIs  Balance cash office according to company policies and procedures  Perform negative tracking procedures through Navistor  Identify and correct cash discrepancies  Perform payroll functions  Thoroughly understand all relevant company programs, attend training as required  Maintain knowledge of current industry trends  Be known as the employer of choice by actively supporting an environment of employee engagement  Coordinate maintenance of department equipment and repairs  Provide feedback for continuous improvement  As requested by company  What you have to offer:  Ability to work independently in a fast paced environment  Above average communication skills (oral and written)  Full knowledge of department operations and skills  Proficient use of Microsoft Office Suite  Full knowledge of total store operations and skills  High school diploma  Minimum of 18 months of experience working in the front-end department