Security Guard - Tactical (Full-Time)

Position Summary The Casual Tactical Security Officer provides a visible, professional security presence to protect people, property, and assets. The role focuses on proactive patrols, incident response, and conflict de-escalation to maintain a safe and secure environment in high-traffic or high-risk settings. Key Responsibilities: Maintain compliance with and enforce property standards, rules, and regulations in a reasonable manner Ability to utilize tact and diplomacy when on duty Respond to medical emergencies and provide First Aid, CPR, or AED support until medical professionals arrive Ability to maintain and enforce access control procedures Solid understanding of emergency and standard operating procedures Deal with trespassers and unauthorized persons found on the property, in a fair and safe manner Maintain a detailed memo book and prepare incident reports on all matters Able to conduct periodic patrols of property either by foot Investigate incidents and occurrences Draft detailed incident and occurrence reports Maintain the peace, safety, and security of all patrons, and clients on the property Monitor CCTV surveillance systems De-escalate emergency/crisis situations Assist emergency and law enforcement personnel Access control, line management, customer service Assist with daily operations as needed/required or directed Required Qualification Valid Alberta Security Licence Valid First Aid/CPR certification CTSS (Level 2) or PPCT certification AVERT (or MOAB/NVCI equivalent) certification Minimum 1 year of security experience Tactical training required Strong verbal and written communication skills (English) Ability to stand, walk, and patrol for extended periods (8–12 hours) Ability to remain calm and make sound decisions in high-stress situations Professional demeanor with strong attention to detail and situational awareness Ability to work in fast-paced, high-traffic environments Strong interpersonal skills and ability to work effectively in a team Preferred Qualification Experience in tactical or high-profile security environments Experience in retail security or loss prevention Additional de-escalation or crisis intervention training Experience with CCTV systems and incident reporting Demonstrated ability to work in dynamic, high-pressure settings #GTHP