Reach3 Insights – Associate Research Director

Rival Group, comprised of Rival Technologies, Reach3 Insights and Angus Reid Group, is an award-winning global insights firm on a mission to transform the insights industry through the power of AI-accelerated, mobile messaging-based conversational insights.

Rival Technologies is solving a massive problem in the research industry by building the world’s first, enterprise-grade conversational insights platform. We engage with consumers & business audiences via organic mobile messaging-based techniques to capture rich, in-the-moment qual/quant human insights at scale. 

Reach3 is a full-service research consultancy that develops scalable, conversational insight solutions for today’s modern, agile enterprise. Featuring immersive, in-the-moment research designs, intelligent data sciences and dynamic digital storytelling, our approach delivers deep experiential insights that inspire action.

Angus Reid Group (ARG) is a full-service market research and data services powerhouse. For decades, they've been at the forefront of innovation in the insights industry - helping organizations make better, faster, and smarter business decisions 💡. 

We own and operate proprietary research panels across North America and conduct studies globally, delivering actionable insights and trusted analysis. 

Here is a link to a demo video that shows us in action. 

But, why us for your next career move?

When you join Reach3, you’ll get to help pioneer a new way of capturing & delivering insights, working directly with senior consultants and industry leaders who are passionate about the power of our approaches to drive business success across a variety of industries and global brands. We pride ourselves on our culture that’s built on trust and hard work (while still having a good time!) and leadership that invests in you, your development and career growth. Not to mention, we have a lineup of top-notch Fortune 100 clients that many could only dream of working with! 

A few more reasons why you should choose Reach3:  

• We are currently a hybrid workplace, with hub offices in Toronto, Vancouver and Chicago. This is a Toronto based role. We offer a Home Office Stipend, Monthly Internet Stipend and Corporate Cellphone Plan to make sure you are comfortable, connected and well set up in your space.  
• We offer a Home Office Stipend, Monthly Internet and Cellphone Stipend to make sure you are comfortable, connected and well set up in your space.  
• We compensate fairly. We are committed to pay equity/fair pay practices and closing the gender salary gap. Our compensation package proudly includes:
• In determining salary, Reach3 Insights considers various factors, including the candidate’s skill set and experience, location, and internal equity. The salary range for this position is $95,000 to $120,000 CAD, with the upper portion typically reserved for tenured employees who have developed extensive job knowledge and expertise within the company.
• Comprehensive paid time off that covers vacation, sick, and personal days. 
• Health benefits with Canada Life.
• Health spending account.
• Volunteer and professional development days.
• RRSP matching program.
• Profit Sharing Plan.

Interested? Yeah. We thought you might be. 

As an experienced Associate Research Director at Reach3, you will: 

• Be deeply engaged in all facets of daily business operation, 
  
  • Including client relationship management, 
  • Commitment fulfillment, 
  • Staff development for clients, sectors and/or geographies. 
• Assist with developing and leading a team of diverse market researchers
• Coordinate with other senior leaders in the company to build-up the design and fulfillment process for our work with a keen eye toward excellence and innovation, including: 
  • Solution architecture & offer development, 
  • Operations process & fulfillment / contractor resources, 
  • Proposal and methodological templates & designs and analysis & deliverables. 
• Bring an exceptional drive and entrepreneurial mindset, while also being highly organized related to planning and implementing both strategic and tactical aspects of the business.
• Have influence into our product solution roadmap, market positioning and narrative, as well as future strategic planning.
• Actively develop and manage large strategic client relationships & open to prospecting new clients.
• Be an enduring, positive and collaborative leader who coaches and mentors junior colleagues and genuinely cares about all facets of the company, our strategy and reputation in the market. 

Reach3’s next Associate Research Director will bring: 

• An aspiration to be a strategic market researcher; you have had exposure to both quantitative and qualitative methodologies including questionnaire design, project management, and data analysis/visualization.
• Great attention to detail and are highly organized, with an ability to manage multiple projects at once and consistently shifting priorities and timelines.
• Strong written and verbal communication skills – someone who is unafraid of asking questions or for help when they face roadblocks.
• Passion to mentor junior colleagues.
• Skill with technology and social media, as well as online market research methodologies and technology platforms.
• An innate ability to find the story in the numbers, and to sift through qualitative data to extract nuggets and insights.
• Creative data visualization and reporting skills – someone who develops reports that always impress colleagues and clients.
• A passion for unlocking the power of consumer insights to help drive agile decision making. 

This may be the right opportunity for you if you have: 

• University or College degree.
• 6 - 10 years of relevant work experience, preferably with supplier side organization.
• Exposure to sophisticated market research practices including a wide variety of quantitative and qualitative research methods.
• The following background is being considered for this role:

• Supplier side Consumer Health or Pharma research is preferred.
• QSR / Restaurant / Retail / CPG
• Experiential / Sponsorship Research

• Exposure to sophisticated market research practices including a wide variety of quantitative and qualitative research methods.
• Experience managing end-to-end market research projects, including:
  • Designing and developing custom questionnaires and discussion guides,
  • Identifying and writing up analytical findings,
  • Visualizing and reporting quantitative and qualitative data,
  • Report writing and taking deliverables to the next level,
  • Working in marketing research software packages.
• Exposure to mentoring & managing junior researchers
• Strong Microsoft Office skills, Excel and PowerPoint, in particular, as well as a quick learner of new technologies/software.
• Strong client service orientation and presentation skills

Apply Now! 

If you think you’re a good fit, please connect with us ASAP with your resume. Please note, you must be eligible to work in Canada to be considered for this role. At Reach3, we value the unique qualities and experiences that each candidate brings to the table. We believe in a personal approach to hiring and take the time to thoroughly review each resume ourselves. Rest assured, we do not use AI or automated systems to review or filter resumes. Every application is carefully reviewed by our hiring team to ensure a fair and personalized evaluation process. If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that individuals in underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive, and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply. 

If you don’t see yourself fully reflected in every job requirement listed in the posting above, we still encourage you to reach out and apply. Research has shown that individuals in underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive, and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply. 

Reach3 welcomes applications from people with disabilities. Support is available upon request for candidates taking part in all aspects of the selection process. Finally, we know from time-to-time emergencies happen and you may need to reschedule an interview - we understand and encourage you to be in communication without worrying about losing the opportunity or your credibility. 

No recruiters and no phone calls, please! 

We are proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion. Reach3 Insights Inc. provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.