Automated Statements Machine Operator 1
About this job
Job Purpose:
Responsible to operate less complex equipment based on assigned work to effectively and efficiently process all work/jobs in accordance with Symcor and SLA procedures, requirements and required SLA deadlines. Transfers finished product/output to appropriate area (e.g., bin, staging area). Troubleshoots basic equipment problems to resolve issues and resume production.
Accountabilities:
Operate assigned equipment, to process daily client jobs with 100% accuracy and in accordance with client requirements and transfer finished product/output to appropriate area.
Perform checks during machine operation to ensure quality of production/work being produced and specifications are met.
Set up machine according to specifications and ensure availability of appropriate materials in preparation for production to ensure jobs are processed accurately and based on client prescribed guidelines.
Perform daily preventative maintenance on assigned machine to ensure optimal operating efficiency in accordance with specific machine maintenance procedures.
Troubleshoot basic problems/issues associated with assigned equipment based prescribed instructions as applicable. Escalate unresolved issues based on escalation procedure.
Internal interactions are primarily with peers within own division and other divisions. The position will need to explain situations, provide information, and receive information and instructions.
External interactions with on-site equipment vendors require requesting and providing information and explaining issues pertaining to the machine and steps taken to resolve issues.
Requirements
Education:
High School Diploma or equivalent
Experience:
1 to 3 years related experience
Skills:
Equipment Vendor certification as required.
Knowledge of Symcor’s routine procedures.
Knowledge of client work instructions.
Knowledge of any equipment or software related to assigned work and related procedures.