Victoria Cafe Host

Responsibilities Maintain a balance between floor supervision, administration, and hosting/communicating with groups Coordinate meals and set up requests with the appropriate department. Maintain written and verbal communications with meeting planners, groups, Front Office, Catering, and Sales. Greet guests when entering the restaurant with a pleasant smile and superior customer service Seat guests by finding a clean, available table, pulling out chairs, and placing a clean menu in front of guests Answer phone and record reservations for large parties Control high volume outside of restaurant Monitor dining rooms for seating availability, service, safety, and well-being of guests Assist servers when needed Thank every guest upon departure, invite them to return, and wish them a fond farewell   Requirements Must have strong verbal and written communication skills Prior host experience preferred Must be able to multitask Must be able to stand and walk for an extended period or for an entire shift Must be able to move, lift, carry, push, pull, and place objects weighing up to 10lbs without assistance Must be able to work flexible shifts including nights, weekends, and holidays Must have Smart Serve Must have a Food Handler permit (where applicable)