TextNow is on a mission to make communications affordable and accessible for everyone. As a full MVNO operating our own mobile core network over LTE and 5G NSA, we have the unique advantage of controlling our network infrastructure end-to-end. We operate the HSS, PGW, and other critical network functions, giving us the flexibility to innovate and deliver exceptional service to millions of users.
About the Role
Join us in our mission to break down barriers to communication and free the flow of conversation for people everywhere.
TextNow is looking for a new SecOps team member to secure, monitor, and enable automated response within our infrastructure.
What You’ll Do
- Ensure Secure & Reliable Systems: Design, implement, and maintain security-focused infrastructure to protect TextNow’s services while ensuring reliability and scalability.
- Security Automation & Infrastructure as Code: Develop and enforce best practices using Terraform, Ansible, Crowdstrike, and AWS security tools, ensuring secure configurations, automated compliance checks, and infrastructure as code.
- Threat Detection & Incident Response: Participate in an on-call rotation to respond to security incidents, investigate vulnerabilities, and implement proactive measures to prevent future threats. Work closely with engineering teams to remediate security risks.
- Monitoring & Logging for Security: Improve observability by implementing security monitoring solutions, logging best practices, and alerting mechanisms to detect anomalies and suspicious activity.
- Access Control & Identity Management: Manage IAM roles, permissions, and policies to ensure least privilege access and enforce security controls across cloud and internal systems.
- Collaboration & Security Advocacy: Work with DevOps, engineering, and compliance teams to integrate security best practices into the software development lifecycle (SDLC) and promote a security-first culture.
- Continuous Security Improvement: Identify and mitigate security vulnerabilities, conduct security assessments, and implement automated security scanning and hardening techniques.
Who You Are
- Experienced in SecOps & SRE: You have 5+ years of experience in Security Operations, Site Reliability Engineering, or DevSecOps, with a strong understanding of cloud security, system reliability, and automation.
- Hands-On with Security Tools & Cloud Platforms: Proficient with AWS security services, GitHub security controls, Terraform for secure infrastructure provisioning, and Ansible for automated security configurations.
- Incident Response & Threat Management: Experienced in handling security incidents, analyzing threats, and implementing remediation strategies to improve system defenses.
- Proactive in Security Monitoring & Hardening: Strong background in logging, monitoring, and anomaly detection using tools like SIEMs, intrusion detection systems (IDS), and cloud-native security solutions.
- Experience working with development teams to integrate security best practices into the SDLC (e.g., static and dynamic code analysis).
- Collaborative & Security-Minded: Passionate about working with engineering teams to embed security into CI/CD pipelines, enforce security policies, threat modeling, and risk assessments, and drive a security-first mindset across the organization.
Why TextNow?
The expected base salary range for this role is: Canada Intermediate: CAD $113,400 - $162,000 annually Canada Senior: CAD $158,000 – 207,000 annually Canada Staff: CAD $200,400 – 248,000 annually This role does not require or confer professional engineer status. Our total rewards package goes beyond base salary. We offer a comprehensive benefits program, an annual performance-based bonus, and equity opportunities that ensure you share in the success you help create. We know that exceptional talent doesn’t always fit neatly into a range, so if you’re passionate about our mission and think you can make a difference, we encourage you to apply, even if your compensation expectations are outside the listed range. Final compensation will be determined based on a variety of factors, including your skills, experience, and location. Our goal is to offer a competitive package that reflects the impact and expertise you bring to the team. Let's chat!
More about TextNow Our culture We’re proud of the culture that we’ve built at TextNow, but one of the most common questions we hear is ‘how do you continue to sustain it as the world and the company continues to change?’ The reality is that we’re only able to keep up because each and every TextNovian contributes to our culture through being involved, by living our values, sharing feedback, embracing change and more!
Our values Customer Obsessed We strive to have a deep understanding of our customers.
Do Right By Our People We treat each other with fairness, respect, and integrity.
Accept the Challenge We adopt a "Yes, We Can" mindset to achieve ambitious goals.
Act Like an Owner We treat this company like it's our own... because it is!
Give a Damn We are deeply committed and passionate about our work and achieving results.
Our benefits and more This is a brief overview of the benefits that TextNow offers its employees. More complete details can be found in TextNow’s Benefit Guide and legal plan documents, which are available to employees on or shortly after their start date with TextNow. The benefits listed herein are for illustrative purposes only and may change from time-to-time in TextNow’s sole discretion. Free phone service Strong work life blend Employee stock options Unlimited vacation 12 paid holidays per year Competitive pay Health, dental, and vision benefits Short-term & long-term disability $750 annual wellness benefit or healthcare spending account RRSP matching (Canada) | 401(K) (USA) Parental leave for eligible employees Learning & Development opportunities We travel a few times a year for various team events, company-wide off-sites, and more More information about our total rewards package will be available during the hiring process.
Dogfooding & Customer Obsession At TextNow, every employee gets to actively use our app for calling and texting. Dogfooding helps us experience what customers do, to spot issues early, and drive better design, developer, and user experiences.
Diversity and Inclusion Our aim is to make every person who joins TextNow feel like they belong, that they’re valued, and that they’re able to be their authentic selves at work. We’re all accountable for creating an inclusive culture and a sense of belonging for one another. By doing this together, we’ll make TextNow better for everyone.
Equal opportunity We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We consider all qualified applicants without regard to race, color, religion, sex, gender identity or expression, sexual orientation, age, disability, or any other protected characteristic. Applicants who require reasonable accommodation during the hiring process may contact our Talent Team.
AI usage: We use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact our Talent Team. TextNow Candidate Policy By submitting an application to TextNow, you agree to the collection, use, and disclosure of your personal information in accordance with the
TextNow Candidate Policy