Employment type: full time About The Career Foundation: The Career Foundation is a dynamic non-profit organization and registered charity that offers a wide range of employment, training, and workforce development services to job seekers and employers. Since its inception in 1988, The Career Foundation has steadily expanded its services. Operating out of seven locations in the Greater Toronto Hamilton Area, as well as offices in British Columbia, Alberta, and Nova Scotia, we now help thousands of people each year successfully achieve their employment goals. Our team of dedicated professionals has described The Career Foundation as caring, compassionate, innovative, and team-oriented. For more information about us and our services, please visit our website at CareerFoundation.com . Some of the benefits and features available to our employees include: Competitive compensation A comprehensive health benefits plan that includes massage therapy, naturopath services, travel coverage, and much more A comprehensive dental insurance plan An RRSP Matching benefit An Employee & Family Assistance program Employee wellness initiatives Paid days off for religious observance purposes Paid days off for personal wellness purposes Program and Role Description: The Career Foundation operates five full suite Integrated Employment Services (IES) Centres across the Greater Toronto Area (GTA), conveniently located in Etobicoke, North York, Toronto, York, and Scarborough. These centres provide job seekers with a comprehensive range of services, including career exploration, résumé and interview preparation, job search support, employer connections, and employment retention support. The Career Foundation also partners with employers that share our commitment to community hiring. Employer services include access to a diverse talent pool, support with coordinating and hosting hiring events, guidance on how to effectively coach and support new hires, and strategies to support job retention. As an Intake Specialist , you will fulfill a critical role in the Explore phase of the Integrated Employment Services (IES) client journey by conducting comprehensive intake assessments to understand each client’s employment history, skills, career interests, and barriers to employment. The role applies counselling informed communication techniques and labour market knowledge to determine the most appropriate service pathway for each client. The role also supports community outreach and off site intake activities to increase client referrals and access to services, as well as delivering Better Jobs Ontario information sessions and preparing and submitting applications to the funder, as required. You will be responsible for meeting ongoing individual performance targets that contribute to the team’s collective ability to meet and exceed all contractual obligations with our funder and support our clients in achieving successful employment outcomes. As the ideal candidate, you possess well-developed assessment and analytical skills, the empathy and rapport-building abilities of a counsellor, and the technical proficiency required to maintain accurate documentation within digital reporting systems. You understand the importance of documentation and compliance requirements while ensuring clients are appropriately assessed and connected to the services best suited to support sustainable employment outcomes. Position Type: Full-time (37.5 hours per week), six-month contract with strong potential for extension or conversion to permanent employment. Starting Salary: The starting annual salary for this position is $57,000.00 (or $58k if the successful candidate holds a master’s degree, full bilingualism in French, or full proficiency in Sign Language). Base Location and Travel Requirements: This opportunity is based at The Career Foundation’s North York Employment Centre, located at Lawrence Ave. W. and Allen Road , and requires periodic travel to other locations, including community partner sites and other stakeholder locations to deliver off-site intake services to enhance accessibility and support ongoing referral pathways. The successful candidate must be willing to work on site from the office on a full-time basis. The position will also permit a hybrid schedule, allowing for one work from home day per week. The hybrid schedule is based on performance and operational requirements and is therefore subject to change at any time. Vacancy Status: This posting is for an existing vacancy. Start: As soon as possible. Reporting to: Area Manager, Employment and Placement Services Vulnerable Sector Check: An offer of employment for this opportunity will be contingent on the incumbent providing an acceptable Vulnerable Sector Check (VSC). Use of Artificial Intelligence: Artificial Intelligence (AI) is not currently used to screen, assess, or select applicants at any stage of the hiring process. Responsibilities include: Client Assessment and Service Navigation Conducts comprehensive, individual client intake meetings to assess employment history, transferable skills, career interests, and any barriers to employment readiness, in order to determine the most appropriate service stream for each client under the Integrated Employment Services (IES) model, in accordance with funder guidelines. Meets individual performance targets through effective time management and prioritization. Applies counselling informed techniques, including active listening, motivational interviewing, and empathy based communication, to build trust and rapport with clients. Develops individualized Employment Action Plans outlining recommended services and supports aligned with client goals. Assesses and administers financial supports for eligible clients, including supports related to transportation, training, work equipment, and work attire, to reduce employment barriers. Provides clients with information on community programs, training opportunities, and career pathways aligned with labour market n