Administrator, Telephone and Call System

The Administrator, Telephone and Call System is responsible for ensuring the seamless operation and management of the organization's cloud-based phone systems and nurse call systems, with particular emphasis on the administration of the organization's phone cloud platform. This position will support the front-line staff, coordinate with external vendors and partners, and maintain accurate documentation for related projects. The role requires a combination of traditional voice communication as well as VOIP and cloud-based phone system (UCaaS) administration technical expertise, strong communication skills, and the ability to understand the needs of clinical staff to ensure high-quality service delivery and operational efficiency.