We believe communication belongs to everyone. We exist to democratize phone service. TextNow is evolving the way the world connects, and that's because we're made up of people with curious minds who bring an optimistic yet critical lens into the work we do. We're the largest provider of free phone service in the nation. And we're just getting started. Join us in our mission to break down barriers to communication and free the flow of conversation for people everywhere.
We’re looking for a business-minded Data Scientist who pairs strong technical skills with sound judgment about which problems are worth solving. You’ll partner with product, marketing, finance, engineering, and trust & safety to turn ambiguous questions into rigorous analyses, models, and experiments — and then turn the results into decisions.
The problems are real and the data is large: understanding what drives user acquisition, engagement, and retention; improving monetization across ads and subscriptions; measuring the impact of product changes; and helping keep our network safe from fraud and abuse. You’ll own work end to end, from framing the question to landing the recommendation with leadership.
Experience comes in many forms — skills are transferable, and passion goes a long way. We know that diversity makes for the best problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team. If this role excites you but you don’t meet every point above, we’d still love to hear from you.
The expected base salary range for this role is: Canada Intermediate: CAD $113,400 - $162,000 annually Our total rewards package goes beyond base salary. We offer a comprehensive benefits program, an annual performance-based bonus, and equity opportunities that ensure you share in the success you help create. We know that exceptional talent doesn’t always fit neatly into a range, so if you’re passionate about our mission and think you can make a difference, we encourage you to apply, even if your compensation expectations are outside the listed range. Final compensation will be determined based on a variety of factors, including your skills, experience, and location. Our goal is to offer a competitive package that reflects the impact and expertise you bring to the team. This posting is for a current, active vacancy. More about TextNow Our culture We’re proud of the culture that we’ve built at TextNow, but one of the most common questions we hear is ‘how do you continue to sustain it as the world and the company continues to change?’ The reality is that we’re only able to keep up because each and every TextNovian contributes to our culture through being involved, by living our values, sharing feedback, embracing change and more! Our values Customer Obsessed We strive to have a deep understanding of our customers. Do Right By Our People We treat each other with fairness, respect, and integrity. Accept the Challenge We adopt a "Yes, We Can" mindset to achieve ambitious goals. Act Like an Owner We treat this company like it's our own... because it is! Give a Damn We are deeply committed and passionate about our work and achieving results. Our benefits and more This is a brief overview of the benefits that TextNow offers its employees. More complete details can be found in TextNow’s Benefit Guide and legal plan documents, which are available to employees on or shortly after their start date with TextNow. The benefits listed herein are for illustrative purposes only and may change from time-to-time in TextNow’s sole discretion. Free phone service Strong work life blend Flexible work arrangements (work-from-home, remote, or access to one of our office spaces) Employee stock options Unlimited vacation 12 paid holidays per year Competitive pay Health, dental, and vision benefits Short-term & long-term disability $750 annual wellness benefit or healthcare spending account RRSP matching (Canada) | 401(K) (USA) Parental leave for eligible employees Learning & Development opportunities We travel a few times a year for various team events, company-wide off-sites, and more More information about our total rewards package will be available during the hiring process. Dogfooding & Customer Obsession At TextNow, every employee gets to actively use our app for calling and texting. Dogfooding helps us experience what customers do, to spot issues early, and drive better design, developer, and user experiences. Diversity and Inclusion Our aim is to make every person who joins TextNow feel like they belong, that they’re valued, and that they’re able to be their authentic selves at work. We’re all accountable for creating an inclusive culture and a sense of belonging for one another. By doing this together, we’ll make TextNow better for everyone. Equal opportunity We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We consider all qualified applicants without regard to race, color, religion, sex, gender identity or expression, sexual orientation, age, disability, or any other protected characteristic. Applicants who require reasonable accommodation during the hiring process may contact our Talent Team. AI usage: We use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact our Talent Team. TextNow Candidate Policy By submitting an application to TextNow, you agree to the collection, use, and disclosure of your personal information in accordance with the TextNow Candidate Policy