Housing Focused Shelter Team Lead
About this job
The Shelter Team Lead works alongside the Shelter Support Workers and the volunteers on the front line and is responsible for the running of basic services at the shelter. The team lead fulfills the mission of The Mustard Seed’s ministry by maintaining a high level of professionalism, respect and gratitude with all staff, donors, volunteers, community participants and visitors. The team lead makes the final decision when it comes to matters occurring on the floor and oversees shift operations. Crisis intervention and conflict resolution are daily occurrences for this role.