Office Management Business Partner

Reporting to the Director, Planning & Standards, the Office Management Business Partner is the Retirement division's subject matter expert (SME) for the Office Manager (OM) function. This role provides critical support to OMs across the division related to resident accounts and billing, payroll and scheduling, employee and resident records, new team member onboarding, and reception/concierge oversight at each Retirement Residence. The Office Management Business Partner provides thought leadership, builds and maintains the standards and resources OMs rely on, and runs structured, ongoing education so the function operates consistently and at a high standard of practice across the division.