The Site Reliability Specialist on the IT Operations team contributes to the reliability, availability, performance, and resilience of Sherweb's platforms and services. This is a highly technical individual contributor role that applies Site Reliability Engineering (SRE) principles to production environments. The role combines systems administration, software development, automation, observability, and operational excellence to improve service reliability, reduce operational toil, and increase platform scalability. Working closely with Infrastructure, Development, DevOps, Platform, Security, and Product teams, the Site Reliability Specialist helps ensure production systems remain stable, supportable, and continuously improving through engineering and automation practices.