About this job
Employment type: full time
Vision: We are the recognized leader in the accreditation of oral health education. Mission: We set standards and accredit oral health professional programs to promote quality education and practitioner readiness. Our Values Integrity: We uphold ethical standards in all our processes and decisions, ensuring they are fair and free from undue influence. Innovation: We foster new ideas and embrace creativity. Transparency: We are committed to being proactively open, clear, and accessible in every aspect of our work. Accountability: We take responsibility for the work that we do. Diversity: We strive to integrate equity, diversity, inclusion, and accessibility into our culture. Job Description: Accreditation Specialist Reports to: Manager of Accreditation Location: Ottawa, (ON can be considered) Date: October 28, 2026 Direct Reports: N/A Application Deadline: November 13, 2026 Position Overview The following key responsibilities are intended to describe the general nature and level of work being performed by the incumbent of this job. They are not intended to be an exhaustive list of all responsibilities and activities required for the position. Within the kind, level, and scope of the work performed, the position may be required to take on, or be delegated additional responsibilities or duties that are not currently or directly reflected in the description below. The Accreditation Specialists will be responsible for guiding oral health education programs through the accreditation process by managing timelines, coordinating assessments, analyzing data, and providing support to ensure compliance with national standards, ultimately promoting quality improvement and patient safety within oral health education programs; this involves working closely with CDAC team members and surveyors to facilitate a smooth accreditation review, from pre-survey documentation to on-site visits and report generation, while also developing educational resources to support accreditation readiness. Key Responsibilities Overseeing Accreditation Process Oversee the entire accreditation cycle for assigned program: o Plan and schedule site visits. Develop, negotiate and finalise a customised timetable and accreditation plan with each program. Organize and review program pre-survey documentation received and ensures content is thorough. Manage the pre-survey meeting process with surveyors to support the development of the accreditation survey timetable and related questions. Attend pre-survey meeting with the program and facilitate content for the pre-survey meeting o Attend assigned surveys and provide on-site survey support. o Review and edit all accreditation survey reports and ensure accurate content. Communicate with surveyors and programs until final draft of survey report is ready for CDAC accreditation review committee. Collect data on accredited programs with a view to monitor accreditation outcomes and trends. Participate in post-survey activities including coaching and overseeing accreditation with condition processes. Oversee progress reports: Communicate with program if certain information is not provided, incomplete, or incorrect. Review annual progress reports and monitor compliance with reporting requirements. Process new program accreditation applications and make recommendations to the accreditation review committee. Process and review requests for significant program changes and make recommendations to the accreditation review committee. Attend relevant accreditation review meetings and make recommendations to the committee on program accreditation status or changes. Client Support Act as a primary contact for assigned oral health education programs, addressing concerns, and guiding them through the accreditation process. Provide ongoing guidance to programs related to QI principles and conformity. Working with the Standards Development Manager, provide guidance on interpretation of CDAC standards and requirements, ensuring oral health education programs understand and implement necessary practices. Review pre-survey documentation, identifying areas for improvement, and providing feedback to oral health education programs. Quality Improvement Facilitation Promote continuous quality improvement initiatives within oral health education programs by utilizing accreditation reports’ feedback. Support the Manager of Accreditation in policy review and development for the accreditation team. Ensure the quality and consistency of the accreditation process. Survey Team Coordination Finalize the survey team members for upcoming accreditation surveys. x Collaborate with survey teams to conduct assessments and document findings. Facilitate preparation for and provide ongoing support during surveys, including surveyor coaching throughout the process. Liaise with surveyors until final draft of survey report is ready for CDAC accreditation review committee. Education and training Develop and review educational tools and resources for oral health education programs and surveyors to support accreditation readiness. Participate in surveyor coaching and training and contribute to the effective delivery of training and evaluation of training to improve outcomes. Other Participate in external forums relevant to accreditation as required. Contribute to cross-organisation projects as required. Engage in team collaboration and operational planning. Assist in training of new staff members. Other duties as may reasonably be required. Required Qualifications Bachelor’s degree in education, healthcare, administration, or a related field. Experience in the regulation, education, or health profession sectors, oral health preferred. Experience in quality assurance processes and/or the application of education or regulatory standards in the health profession education and/or professional education sectors. Experience in interpreting and applying processes, standards, guidelines or similar. Excellent written and verbal communication sk