Retail Sales & Delivery Associate

Reports ToStore Manager or Designate Position Overview The Original FARM is a leading cannabis retailer that empowers guests to make informed decisions through a thoughtful and innovative customer experience. We are cannabis educators who share our passion, knowledge, and expertise with every guest. As a Retail Sales & Delivery Associate, you’ll play a dual role supporting both our in-store guest experience and scheduled deliveries. You’ll spend time on the road delivering packaged cannabis orders safely, accurately, and on time, while also supporting the retail team as a Budtender when delivery volume is lower. This is a great opportunity for someone who enjoys a mix of in-store and on-the-road work, takes pride in providing exceptional guest service, and is interested in growing within the cannabis retail space. What Makes Someone Successful in This Role? You’re adaptable and enjoy a mix of in-store and on-the-road work You’re reliable, self-motivated, and take ownership of your responsibilities You care about creating a great guest experience, wherever that happens You’re comfortable working independently while also being part of a team You have strong communication, organization, and problem-solving skills You’re interested in learning and growing within the cannabis retail space Essential Duties & Responsibilities Delivery Safely deliver packaged cannabis products to guests using a company-provided vehicle Ensure orders are handled accurately and delivered in a timely manner Maintain accurate delivery records and follow all required delivery procedures Communicate with Dispatch to support timely and accurate deliveries Safely operate company equipment and vehicles Follow assigned routes, schedules, and delivery procedures in accordance with training and regulatory requirements Communicate with guests and Dispatch, escalating any issues or concerns as needed Retail & Budtending Provide knowledgeable and professional service to guests and support informed purchasing decisions Maintain strong product knowledge and provide accurate, compliant cannabis education Support sales through product recommendations and promotions Process transactions accurately while following inventory and operational procedures Assist with merchandising, store setup, cleaning, and maintaining an organized retail environment Support receiving, inventory, and other store operations as required Provide occasional coverage at other locations when required Support the team with Budtending and other store responsibilities when there is no delivery work General Responsibilities Work collaboratively with Store Leadership and the broader team to support store success Maintain a professional and positive approach with guests and team members Follow all company policies, procedures, training requirements, and applicable cannabis regulations Qualifications & Requirements Must be 19+ years of age Valid Class 5 or 7 BC Driver’s Licence Clean Driver’s Abstract Clear Criminal Record Check BC Selling It Right Certificate Legally permitted to work in Canada Strong customer service and communication skills Strong attention to detail and time management Reliable, self-motivated, and team-oriented Comfortable using technology, apps, and communication tools Previous delivery, logistics, retail, or customer service experience is considered an asset Terms of Employment Part-time hourly position, offering up to 30 hours per week Must be available to work a variety of shifts, including evenings and weekends, as required Must be willing to provide coverage for team members during sick days, leaves, or other staffing needs Must be willing to sign FARM’s terms of employment contract Why You’ll Love Working Here Opportunity to work with a best-in-class cannabis retail team Internal growth and advancement opportunities Access to internal learning and development programs Wellness program, including access to mental health resources Team member discount Access to additional perks through Perkopolis, GoodLife, and more Education, Training & Experience Provincial Cannabis Certification – Selling It Right Driver’s Abstract Criminal Record Check Previous delivery, logistics, or cannabis retail experience is an asset