Employment type: full time Overview Do you excel at building strong workplace connections, leading office operations, and keeping daily administrative tasks running seamlessly? Join our team as an Administrative Office Manager in Downtown Toronto. In this role, you will bring a blend of local operational leadership—championing a positive workplace culture, leading internal office communications, and driving local office initiatives—with direct, hands-on daily administration. You will be the face and backbone of our Downtown Toronto office: welcoming visitors, managing accounts payable invoices and expense approvals, leading new employee systems orientation, formatting technical documents, and coordinating facilities to ensure our teams have everything they need to succeed. The Opportunity We are currently seeking a motivated, service-minded professional for the position of Administrative Office Manager in our Downtown Toronto office. This is a full-time, in-office position and requires working from our Toronto office five days per week. As a valuable member of the Offices national resource team, you will have the opportunity to showcase your organizational, communication, and problem solving skills in a fast-paced professional office environment. Your ability to create strong working relationships will elevate your and the company’s collective success. Your drive for excellence will present opportunities to chart your own path to success with a rewarding career in our firm. About Dillon Dillon Consulting Limited (Dillon) is a proudly Canadian, 100% employee-owned professional consulting firm specializing in planning, engineering, environmental science, and management. With over 25 offices and more than 1100 employees across Canada, we offer a wide range of services related to building and improving facilities and infrastructure, protecting the environment, and developing communities. At Dillon, we strive to remain at the forefront of technology and innovation and thrive on interdisciplinary collaboration, empowering our people to challenge conventional thinking and build careers focused on creating a lasting impact in our communities. We are committed to ongoing professional development and celebrate the unique perspectives that each team member brings to the table. Employee ownership is available to all Dillon team members, and over 60% of our employees’ own shares in Dillon. Through employee ownership, we return the financial benefit created by our project work to the very people who created that value. Because we are an employee-owned firm, your voice will be an essential part of our shared success. Responsibilities What you will have the opportunity to do Local Operational Leadership Lead the development and execution of the annual Office Business Plan and monitor local operating budgets to align with company priorities Foster a collaborative office culture by facilitating local staff meetings, coordinating social and charitable events, and liaising with national resource groups Lead the local Health and Safety committee and support operational initiatives Provide support for local and regional business initiatives, special operational projects, and leadership working group Daily Administrative & Operational Support Facilitate onboarding and systems training for new team members Coordinate with third-party service providers and property management Assist in organizing work-related functions and community engagement events Greet visitors, coordinate mail and couriers, manage entry system for staff Complete office services such as office filing and archiving Manage the flow and approval of accounts payable invoices and expense claims for staff Manage office equipment and supplies, including furniture, copiers, general office supplies, and other amenities Format a range of documents in Microsoft Word, edit and proofread documents for spelling, grammar, and consistency, and complete overall quality reviews Complete document production, including photocopying, scanning, binding, and compiling PDF files Embrace a 'no job is too big or too small' mindset; complete other administrative duties as required or assigned to run the office effectively, and service our project and proposal needs Learning & Development Commit to self-development and ongoing learning and professional development Qualifications What you will need to succeed A minimum of five (5) years of administrative and office operations experience A certificate or diploma in an administration-related field of study will be considered an asset Experience Strong interpersonal skills and a positive “can-do” attitude with the ability to provide an enthusiastic, problem-solving presence in the office Confidence in facilitating meetings, chairing discussions, and clearly communicating operational updates to small and medium group settings Strong time management skills, able to prioritize work effectively to meet tight deadlines and changing workload demands Ability to work independently and as part of a team Professional verbal and written communication skills Proficient in the use of Microsoft Word and Excel Excellent attention to detail, a high regard for accuracy, and the ability to provide high-quality outputs Understanding of basic accounting principles, terms and financial functions A forward-thinking mindset with curiosity and interest in exploring AI tools and modern digital workflows to streamline daily administrative tasks and improve office efficiency Experience in customer service and/or a Professional Services consulting firm is considered an asset Compensation $55,000 to $75,000 Dillon is including the salary range that we in good faith believe may offer for this position. It will be dependent on the successful applicant’s education, experience, and skills, in addition to internal equity and geographic region. Dillon reserves the right to pay outside of the posted range, contingent on factors unrelated to an applicant’s gender or other status protec