Employment type: full time Salary The salary range for this position is CAD $60.75/Hr. - CAD $87.33/Hr. Job Accuracy Posting Flag The hours of work, including start and stop times, days off, work area and work site may be subject to change consistent with operations requirements and applicable provisions of the Collective Agreement and statutes. **Testing may be required. ***A criminal record check may be required Summary Join the Medicine, Older Adult & Palliative Program! We are looking for a results-oriented, innovative leader who can nimbly lead a team through transformative journeys within the Centre for Older Adults and the Post-COVID Recovery Clinic. Applicants must have the ability to navigate a complex health system and be passionate about older adults and patients with complex medical pathways. Reporting to the Program Director or Senior Manager, this key role provides: operational leadership and support to interdisciplinary team members in the provision of quality care to patients/residents and their families maintains responsibility in collaboration with a Physician Leader for the effective and efficient delivery of services within specified sub-units of a large clinical program provides leadership and supervision to interdisciplinary staff including the requirement to supervise Clinical Nurse Leader(s) (CNLs) and/or Unit Supervisor(s) and/or equivalent nursing leadership roles in unit(s) that provide direct care to patients/residents promotes and facilitates the continuum of care delivery both internally and with external agencies in alignment with the Program goals and strategic direction by implementing and using quality improvement, utilization management, staff development and resource management strategies works collaboratively within the Program Based Care Model and in concert with the Program Leaders, other Managers, Practice Leaders, Corporate and Support Leaders What You Bring QUALIFICATIONS AND COMPETENCIES: The following qualifications and competencies are required to successfully provide the leadership necessary to fulfill the Mission and Values of Providence Health Care. QUALIFICATIONS: Masters degree in a related Health Profession plus a minimum of five (5) years’ experience at the middle management level in a medium to large health care organization or an equivalent combination of education and experience. COMPETENCIES: The Patient/Resident Care Manager possesses the following competencies that drive organizational success:Leadership: Defines a vision and facilitates, guides, and mentors individuals and groups towards the vision, while maintaining group cohesiveness, motivation, commitment and effectiveness.Communication: Communicates effectively both verbally and in writing such that messages are understood; that is, understanding the essence and subtleties of the communication and the intended audience.Resources Management:Manages human, capital, financial and information resources so that organizational objectives are achieved.Conceptual Skills:Identifies and analyses situations and problems such that viable solutions are found. Approaches tasks and problems such that total systems and strategies are taken into account.Public/Community Focus:Responsive to the needs of health care, public, and community stakeholders and customers. Seeks partnership opportunities and actively promotes positive relations.Results Management:Plans and establishes courses of action for self and others that are results oriented.Systems Thinking:Aware of the interdependence of organizational systems and stakeholders and considers the whole in the formulation of solutions.Team Focus:Strives to understand perspectives of team members, synthesizes with own opinion, presents convincing point of view, and resolves conflicts.Time Management:Manages own work activities and delegates tasks to achieve maximum efficiency.Mastery of Change:Accepting of new initiatives and champions the implementation process amongst team members.Quality Improvement:Continuously identifies and implements improvements in work systems to ensure that the highest possible level of quality service is achieved. What We Offer · A competitive salary: The salary range for this position is $60.75 - $87.33 per hour, depending on experience. · Growth opportunities: We welcome individuals at all stages of their career, offering opportunities for professional development and growth. · State-of-the-art facilities: The new St. Paul’s Hospital and health campus will be the most innovative approach to the delivery of integrated care in B.C. and Canada, designed to appropriately address the future health needs of patients, families, and our communities. From hospital care to primary and community health solutions, the new St. Paul’s Hospital and health campus will continue to lead innovations in care, research, and teaching. The new St. Paul’s Hospital is expected to open in 2027. · Inclusive culture: We respect the diversity, dignity and interdependence of all persons. We value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents. Your Day to Day: 1. Provides leadership to the interdisciplinary team including CNL(s) and/or Unit Supervisor(s) and/or equivalent nursing leadership roles to ensure patient /resident/family focused care is delivered within a coordinated and integrated care delivery model.2. Collaborates with the Physician Operations Leader to plan and manage the provision of effective and efficient care within assigned sub-units to support the achievement of operational and strategic objectives of the clinical program and consistent with the mission, vision and values of PHC.3. Collaborates with other Leaders to lead and/or participate in process improvements by engaging the interdisciplinary team in problem-solving and applying tools of quality improvement, utilization and risk management including implementation of standards and tracking mechanisms and use of data and