Reporting to the Fitness Coordinator/Supervisor, the Group Fitness Instructor Volunteer supports YMCA fitness and wellness programs by leading safe, engaging, and inclusive group fitness classes for members of all ages and fitness levels. The Group Fitness Instructor Volunteer presents a professional appearance and attitude at all times and ensures excellent customer service is provided to members and participants by proactively addressing concerns or issues and escalating them to the Coordinator of Fitness, Wellness, and Recreation as necessary.