Full Time Deli Manager - Cloverdale/Quadra Store Victoria BC

  Ready to start fresh?  The Deli Manager is responsible for the efficient and fiscally responsible operation of the department.  The Manager will lead and manage staff to achieve the highest level of customer service, while adhering to all Food Safety Protocols, Standard Operating Procedures, corporate policies and Health and Safety, and other programs and initiatives. The Manager will also manage budgets, labour costs, inventory control, product presentation and merchandising. The Manager will coach, motivate and develop their team to foster customer loyalty, fulfil customer needs and actively contribute to an environment of employee and customer engagement.  Here’s where you’ll have an impact:  People Leadership  Create a coaching and development culture for all employees, which embraces a passion for food  Demonstrate outstanding leadership, while serving as a role model  Manage direct reports including selection, orientation, training and development, performance management, succession planning and compensation  Communicate operational requirements/changes to department employees  Manage store operations as required  Customer Offering  Create a shopping experience that engages customers in a way that enhances loyalty, sales, and profit  Provide superior customer service to meet customer needs  Demonstrate exceptional product knowledge, including awareness of product changes, promotions, and seasonal trends  Order, receive, organize, rotate, merchandise and present products and stock in accordance with company standards  Execute Winning Conditions as required  Policy/ Regulatory Adherence  Lead the implementation of all corporate policies, initiatives, and Standard Operating Procedures and ensure the department and employees comply and use them effectively, including timely and accurate submission of all relevant documentation as required  Responsible for ensuring that OH&S, food safety, and other regulatory requirements and procedures are implemented and maintained  Financial  Directly responsible to ensure the department achieves all financial targets and maximizes sales and margins, including appropriate sales forecasting, variance analysis and correction, and labour cost control  Manage the department budget  Personal/ Professional Development  Thorough understanding of all relevant company programs; attend training as required  Keeps abreast of local competitor activity, industry trends and makes recommendations on internal pricing, promotions and product policies  Employee Engagement  Act as the employer of choice by actively supporting an environment of employee engagement  Initiate, support, participate and lead community and charitable events and activities  Other Duties  Coordinate maintenance of department equipment and repairs  Provide feedback for continuous improvement  Maintain a clean and safe working environment as per Company requirements  Other duties as required  What you bring to the table:   Above average communication skills (oral and written)  Full knowledge of department operations and skills  Proficient in use of Microsoft office suite  Full knowledge of total store operations and skills  Ability to work independently in a fast-paced environment  Above average communication skills (both oral and written)  Full knowledge of department operations and skills  Proficient use of Microsoft Office Suite