Focused on growing and retaining customers. Leading the timely coordination of cabinet pickups, delivery, installation and service. Analyze and Process service parts in a cost-effective manner for each job. Communicate via phone and email with customers on the status of their jobs. Follow up on any concerns and provide timely solutions. Ongoing communication with Installers, Managers and Sales staff to ensure deadlines are met. Track and document the progression of the tasks via internal systems. Attend and participate in regular meetings. Continuous improvement Promote a culture of continuous improvement. Present ideas for improving customer care. Consistently communicate with customers, Design Consultants, Installers and Vendors. Participate in continuous improvement initiatives. Feedback from customer experience. Key Knowledge, Skills and Abilities: Excellent verbal and written English communication skills. Excellent typing skills. Proficiency of Microsoft Office, Outlook, and Teams. Exceptional Interpersonal and organizational skills. Accuracy and attention to detail. Time management. Ability to work under pressure and deal with multiple deadlines. Knowledge and understanding of 20/20 (preferred). Knowledge of the construction industry. Requirements: Minimum Grade 12 or equivalent. Experience in construction/trade will be considered an asset. Project management experience will also be considered an asset. These responsibilities are not intended to be all inclusive. It represents typical elements and criteria to perform the job successfully. Email a Friend Print This Job Email a Friend Print This Job Tweet Vous désirez plus d'information en français sur ce poste? Contactez-nous! Home | Search Jobs | Job Order Detail © 2026 SaskJobs. All rights reserved. Privacy Statement | Disclaimer | Copyright | Contact Us | Mobile Site | Site Map