About this job
Employment type: full time
JOB POSTING FH2026-51- Human Resources Generalist, People & Culture Full-Time Position In-Person Position Title: Human Resources Generalist Reporting To: Human Resources Manager, People &Culture Job Category: Full-time Union Status: Non-union Location: Fife House Head Office/In-person Salary Range: $60,000.00 annually FIFE HOUSE is an innovative, client-focused provider of secure and supportive affordable housing and services to people living with HIV/AIDS in the Greater Toronto Area. With approximately 110 staff working across multiple locations, Fife House serves residents and clients through supportive and transitional housing programs as well as outreach programs to homeless clients and their families. Fife House understands that historically marginalized groups in our communities often encounter particular barriers to full access and participation. We therefore commit to actively dismantling all forms of racism and systemic oppression with GIPA/MEPA at the forefront, including in our own organization and across governance structures. ABOUT THE ROLE The People & Culture Generalist is a key operational role within the People & Culture Human Resources Department, reporting directly to the Human Resource Manager, People & Culture. Working in a dynamic, unionized environment, the HR Generalist serves as a trusted resource to employees and managers, providing guidance on HR policies, Collective Agreement provisions, and workplace practices. The role requires sound judgment, discretion, and the ability to independently manage day-to-day HR matters while recognizing when more complex or sensitive issues require escalation. The successful candidate is adaptable, organized, and comfortable navigating competing priorities and complex situations. They bring a collaborative, solutions-focused approach, strong interpersonal skills, and a commitment to equity, confidentiality, and continuous improvement. This is an opportunity for an HR professional who enjoys both the operational and relational aspects of human resources and wants to contribute to a supportive, accountable, and inclusive workplace. HR Administration Serves as a first point of contact for general staff inquiries regarding HR policies and procedures, Provides day-to-day administrative support to the Human Resources Manager Maintains accurate and up-to-date human resources records, employee files, and HR databases (including Dayforce/HRIS and SharePoint) Prepares and manages HR correspondence, templates, and documentation, including offer letters, employment confirmations, and other employee lifecycle letters and documentation Ensures all HR documents are filed and stored in an orderly manner in accordance with confidentiality and retention requirements Assists with the preparation of HR metrics, reports, and audit documentation Tracks and maintains leaves of absence, staff movement and performance appraisals Contributes to the development of HR resources, manager guidance, and employee communications Identify opportunities to improve HR processes and employee experience across Fife House. Recruitment & Onboarding Coordinates full-cycle recruitment activities, including job postings, resume screening, interview scheduling, reference checks, and candidate communications Prepares offer letters, onboarding packages, and new employee orientation materials Coordinates onboarding activities across program sites in collaboration with site managers Ensures timely completion of new hire paperwork, including benefits enrollment, payroll setup, and background check processing Training & Compliance Coordination Coordinates mandatory training rollouts across all program sites, including OHS, AODA, and organizationspecific training using platforms such as Citation Canada Atlas Tracks training completion data and follows up with managers and staff to ensure compliance with legislated deadlines Assists in maintaining the Training Requirements Matrix and supporting documentation Assists with JOHSC administration, including scheduling, minutes distribution, and action item tracking Benefits & Payroll Administration Administers Fife House’s extended health benefits plan, including processing enrollments, changes, terminations, and coordinating with the benefits carrier to resolve employee inquiries and claims issues Administers the pension plan, including enrollment of eligible employees, processing contribution changes, coordinating with the pension provider, and ensuring accurate and timely submission of pension-related documentation Tracks benefits eligibility across employee classifications (full-time, part-time, relief) in alignment with the Collective Agreement and organizational policy Supports employees through benefits-related life events (new hires, leaves of absence, status changes, separations) with accurate, timely, and compassionate guidance Partners with the Finance team to support bi-weekly payroll processing, ensuring all required HR documentation (new hires, terminations, status changes, leave updates, and salary adjustments) is completed accurately and submitted on time Maintains and updates the bi-weekly payroll agenda, tracking deadlines, action items, and outstanding documentation to ensure a smooth and timely payroll cycle Conducts pre-payroll audits of HR-generated changes in Dayforce to verify data integrity prior to Finance processing Assists with WSIB claim documentation and submission in coordination with the HR Manager Employee and Labour Relations Support Supports workplace accommodation processes by coordinating documentation and tracking timelines under the direction of the HR Manager Participates in employee engagement and workplace culture initiatives, bringing positive energy and a people centered approach to every staff interaction Provides support to the HR Manager on labour relations matters, helping ensure consistent application of the Collective Agreement and effective management of union-related processes Track